Our Cookie Policy
For all the Cookie Policy information related to the use of our website, please visit this page. If you have any questions or concerns, please feel free to contact us.
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Last updated December 17, 2025
Cookie Policy
This Cookie Policy explains how First Aid Exeter (“we”, “us”, “our”) uses cookies and similar technologies when you visit our website at https://www.firstaidexeter.co.uk (“Website”). It explains what cookies are, why we use them, and how you can control their use.
In some cases, cookies may collect personal information or become personal data when combined with other information.
What are cookies?
Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to ensure websites function correctly, improve efficiency, and provide reporting and analytical insights.
Cookies set directly by us are known as first-party cookies. Cookies placed by third-party service providers are known as third-party cookies. These enable additional functionality such as analytics, advertising, and interactive content. Third-party providers may recognise your device across different websites.
Why do we use cookies?
We use both first-party and third-party cookies for several reasons:
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Essential cookies – Required for the website to function properly and cannot be disabled.
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Performance and analytics cookies – Help us understand how visitors use our website so we can improve functionality and user experience.
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Functionality cookies – Allow the website to remember preferences and settings.
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Marketing cookies – Used by third parties to deliver relevant advertising and measure effectiveness.
The specific cookies used may vary depending on the pages and services you access.
How can you control cookies?
You have the right to accept or reject non-essential cookies.
You can manage your preferences using our Cookie Consent Manager, available via the cookie banner and on our website. Essential cookies cannot be disabled as they are necessary for core site functionality.
You may also control cookies through your browser settings. Please note that disabling cookies may limit certain features or areas of the website. Instructions for managing cookies can be found in your browser’s help section.
Additionally, many advertising providers allow you to opt out of targeted advertising. Further information is available at:
Types of cookies we use
Details of the first-party and third-party cookies used on our website, including their purpose and duration, are outlined in the table below. Please note that the cookies used may vary depending on your interaction with the website.
How can I control cookies?
These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.
| Name: | JSESSIONID |
| Purpose: | Used to maintain an anonymous user session by the server in Java™ 2 Platform Enterprise Edition web applications. It is a necessary cookie that expires at the end of a session. |
| Provider: | .nr-data.net |
| Service: | JavaServer Pages Technologies View Service Privacy Policy |
| Country: | __________ |
| Type: | server_cookie |
| Expires in: | session |
| Name: | __tlbcpv |
| Purpose: | Used to record unique visitor views of the consent banner. |
| Provider: | .termly.io |
| Service: | Termly View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year |
Performance and functionality cookies:
These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
| Name: | AWSALB |
| Purpose: | These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual. |
| Provider: | www.firstaidexeter.co.uk |
| Service: | Amazon Web Services View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 7 days |
Analytics and customisation cookies:
These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.
| Name: | __utmb |
| Purpose: | Used to distinguish new sessions and visits. This cookie is set when the GA.js javascript library is loaded and there is no existing __utmb cookie. The cookie is updated every time data is sent to the Google Analtyics server. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 30 minutes |
| Name: | _ga |
| Purpose: | It records a particular ID used to come up with data about website usage by the user. It is a HTTP cookie that expires after 2 years. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | __utmc |
| Purpose: | Used only with old Urchin versions of Google Analytics and not with GA.js. Was used to distinguish between new sessions and visits at the end of a session. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | session |
| Name: | 41df9fea53 |
| Purpose: | __________ |
| Provider: | www.firstaidexeter.co.uk |
| Service: | __________ |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
| Name: | _gid |
| Purpose: | Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 day |
| Name: | #__utm.gif |
| Purpose: | Logs the details about the visitor’s computer and browser using Google Analytics Tracking Code. The cookie is a pixel tracker type and is only active during the browsing session. |
| Provider: | www.firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
| Name: | __utma |
| Purpose: | ID used to identify users and sessions |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | #collect |
| Purpose: | Sends data such as visitor’s behavior and device to Google Analytics. It is able to keep track of the visitor across marketing channels and devices. It is a pixel tracker type cookie whose activity lasts within the browsing session. |
| Provider: | www.firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | pixel_tracker |
| Expires in: | session |
| Name: | __utmz |
| Purpose: | Contains information about the traffic source or campaign that directed user to the website. The cookie is set when the GA.js javascript is loaded and updated when data is sent to the Google Anaytics server |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 5 months 30 days |
| Name: | _gat# |
| Purpose: | Enables Google Analytics regulate the rate of requesting. It is a HTTP cookie type that lasts for a session. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 minute |
| Name: | __utmv |
| Purpose: | Bevat custom informatie die door de webdeveloper is ingesteld via de _setCustomVar methode in Google Analytics. Deze cookie wordt iedere keer geupdate als er nieuwe gegevens naar de Google Analytics server worden gestuurd. |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | __utmt |
| Purpose: | Used to monitor number of Google Analytics server requests |
| Provider: | .firstaidexeter.co.uk |
| Service: | Google Analytics View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | 10 minutes |
Advertising cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
| Name: | VISITOR_INFO1_LIVE |
| Purpose: | YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
| Provider: | .youtube.com |
| Service: | YouTube View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 5 months 27 days |
| Name: | test_cookie |
| Purpose: | A session cookie used to check if the user’s browser supports cookies. |
| Provider: | .doubleclick.net |
| Service: | DoubleClick View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 15 minutes |
| Name: | wc_fragments_# |
| Purpose: | Used to remember items a user has placed in a shopping cart and ensure that cart functionality works perfectly.It expires immediately a user leaves the site. |
| Provider: | www.firstaidexeter.co.uk |
| Service: | Woocommerce View Service Privacy Policy |
| Country: | United States |
| Type: | html_session_storage |
| Expires in: | session |
| Name: | IDE |
| Purpose: | Used to measure the conversion rate of ads presented to the user. Expires in 1.5 years. |
| Provider: | .doubleclick.net |
| Service: | DoubleClick View Service Privacy Policy |
| Country: | United States |
| Type: | server_cookie |
| Expires in: | 1 year 11 months 29 days |
| Name: | YSC |
| Purpose: | YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time. |
| Provider: | .youtube.com |
| Service: | YouTube View Service Privacy Policy |
| Country: | United States |
| Type: | http_cookie |
| Expires in: | session |
Unclassified cookies:
These are cookies that have not yet been categorised. We are in the process of classifying these cookies with the help of their providers.
| Name: | wc_cart_hash_3635f44f57d35b2c37ccbf6a2c26ddc9 |
| Purpose: | __________ |
| Provider: | www.firstaidexeter.co.uk |
| Service: | __________ |
| Country: | United States |
| Type: | html_local_storage |
| Expires in: | persistent |
Other Tracking Technologies
Cookies are not the only technologies used to recognise or track visitors. We may also use similar technologies such as web beacons, sometimes referred to as tracking pixels or clear GIFs. These small graphic files contain unique identifiers that help us understand how users interact with our website or emails.
Web beacons allow us to:
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Monitor user movement between pages
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Understand how visitors arrive at our website
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Measure the effectiveness of marketing campaigns
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Improve website performance and functionality
In many cases, these technologies rely on cookies to function correctly. Disabling cookies may therefore limit their effectiveness.
Flash Cookies (Local Shared Objects)
Some websites use Flash cookies, also known as Local Shared Objects (LSOs), to store information related to service usage, security, and fraud prevention.
If you wish to manage or disable Flash cookies, you can do so through your Flash Player settings, including the Website Storage Settings Panel and Global Storage Settings Panel provided by Adobe. Please note that restricting Flash cookies may impact the functionality of certain website features that rely on Flash technology.
Targeted Advertising
Third-party advertising partners may place cookies or similar technologies on your device to deliver relevant advertising through our website. These technologies help measure advertising effectiveness and tailor content based on browsing activity across multiple websites.
The information collected does not directly identify you unless you choose to provide personal details. You can opt out of interest-based advertising via:
Updates to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in technology, legal requirements, or our operational practices. We recommend reviewing this page regularly. The “last updated” date at the top of the policy indicates when changes were most recently made.
Contact Us
If you have any questions about our use of cookies or tracking technologies, please contact us:
Email: [email protected]
Phone: 01392 327 888
Address:
First Aid Exeter
48 Queen Street
Exeter
EX4 3SR
